Privacy Policy

Privacy Policy

Introduction

Welcome to https://pdr-for-car-dealerships.collision-talk.com (hereafter referred to as “PDR for Car Dealerships,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains our practices regarding the collection, storage, and handling of information from users accessing our website, utilizing our applications, and interacting with our services.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

  1. Our official website at https://pdr-for-car-dealerships.collision-talk.com.
  2. Any mobile or desktop applications developed by us and made available to users.
  3. Online services and products offered through our platform.
  4. Interactions between our users, customers, and authorized representatives.

Please note that this policy does not extend to third-party platforms, websites, apps, or services that you may access through links on our site. These entities have their own privacy policies governing the collection and use of your data, and we encourage you to review them.

Processing Activities

This Privacy Policy guides how we interact with users when:

  1. You sign up for an account and become an authorized user of our applications and services.
  2. You visit our websites linked to this policy.
  3. We communicate with you via email, phone calls, or text messages (SMS) for marketing, transactional, or service-related purposes.

Personal Data Collection

We collect several types of personal data to enhance your experience and provide tailored services:

  1. Account Information: This includes user names, passwords, and account details required for registration and access.
  2. Payment Information: Details such as credit/debit card numbers, expiration dates, and billing addresses are collected for secure transactions.
  3. Financial Information: We may store data related to your financial history, budget plans, or investment preferences (if provided).
  4. Purchase Information: Records of products or services purchased from us, including order details and delivery addresses.
  5. Mobile Device Identifiers: Unique device IDs, IP addresses, and mobile phone numbers for analytics and user identification.
  6. Location Data: Information about your geographical location when you use our apps or visit our websites.
  7. Feedback and Reviews: Any comments, suggestions, or reviews you provide to improve our services.
  8. Social Media Information: Details from social media platforms when users choose to log in via these accounts for seamless access.
  9. Product Interest: Data on the products you show interest in, browse, or purchase from our website.

We collect this data through various means: user input forms, account settings, browsing activities, automated tracking technologies (such as cookies and pixels), and third-party data providers.

Cookies and Tracking Technologies

We employ cookies and similar tracking technologies to enhance your experience and provide personalized services:

  1. Strictly Necessary Cookies: These ensure basic functions of our website, such as session management and security.
  2. Preference Cookies: Used to remember user preferences and settings for a tailored experience.
  3. Analytics Cookies: Help us understand how users interact with our site, providing insights for improvement.

Users can manage non-essential cookies through our Cookie Manager or browser settings.

Data Retention and Deletion

We follow strict data retention policies in compliance with applicable laws:

  1. We retain personal data only for as long as it is necessary for the purposes collected, which may include:
    • Fulfilling service-related obligations.
    • Complying with legal requirements.
    • Resolving disputes.
    • Conducting analytics and research.
  2. Once the retention period expires or when data is no longer needed, we securely delete or anonymize the information.

Security Measures

We have implemented robust security measures to protect your personal data:

  1. Encryption: We use encryption protocols for data in transit and at rest to safeguard sensitive information.
  2. Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict security standards, ensuring the secure handling of data.
  3. Access Controls: Our systems have access controls to restrict unauthorized personnel from accessing confidential data.

Children’s Privacy

We do not intentionally collect or solicit personal information from children under 18 years of age. If we learn that we have received such data, we will take steps to delete it and request parental consent if necessary.

Your Data Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  1. Access: The right to request access to the personal data we hold about you.
  2. Rectification: The right to correct inaccurate or incomplete information.
  3. Erasure (Right to be Forgotten): The right to request the deletion of your data under specific circumstances.
  4. Restriction: Limiting the processing of your data for certain purposes.
  5. Portability: Obtaining a portable copy of your data in a commonly used format.
  6. Objection: Objecting to the processing of your data for direct marketing or similar purposes.
  7. Non-Discrimination: The right to be free from discriminatory decisions based solely on your personal data.
  8. Appeals and Complaints: Filing appeals or complaints with our privacy team or relevant supervisory authorities.

To exercise any of these rights, please contact our Data Protection Officer using the information provided below.

Changes to Privacy Policy

We reserve the right to update this policy at any time. Any modifications will be effective immediately upon posting the updated policy on our website. We encourage you to review this page periodically for the latest information.

Contact Information

For any questions, concerns, or requests related to privacy and data protection:

  • Email: [email protected]
  • Postal Address: PDR for Car Dealerships, Privacy Team, [Address], [City, State/Province, ZIP/Postal Code]